Feedback Form


We would like to ask everyone to take the time to answer the questionnaire that we have prepared regarding your satisfaction about our services to you . We greatly appreciate your feedback on this as it will help us improve our sevices.Thank you.

Company Name

Company Contact Department
Company Contact Name
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Labratories Reception
Your satisfaction with regard to our personnel technical Knowledge, personnel attitude and speed of service to you:

If you had to alter the work in progress, were you satisfied with our operation?

Were you satisfied with the time announced for the test?

Was there satisfactory compliance with the request when you recived the report?

Were you satisfied with our hospitality and catering facilities provided at our reception centre?

Contacts
Were you satisfied with the  availability of laboratory managers or relevant authorities?

Quality of laboratories and other related services
Satisfaction with the quality of mechanical laboratory procedure

Satisfaction with the quality of optical emission spectrometer laboratory

Satisfaction with the quality of wet chemistry laboratory

Satisfaction with the quality of Polymer laboratory

Satisfaction with the quality of XRD and XRF laboratory

Satisfaction with the quality of corrosion laboratory

Satisfaction with the quality of Metallography laboratory

Satisfaction with the quality of NDT laboratory

Satisfaction with the quality of SEM laboratory

Satisfaction with the quality of  Failure analysis  laboratory

The validity of the laboratory results

Satisfaction with the test report and delivery of the remaining sample

The accuracy and adequacy of information and the results provided

Writing quality, beauty, cleanliness and packing of the Reports

Complaints, suggestions and feedback
Satisfaction of the reviews and complaints, criticisms and suggestions

Financial Services
Satisfaction to the issuance of timely billing, and up to date financial information and statements

Which of the following methods to communicate with the center you prefer?
Your choice for communication

Please send any additional comments or suggestions you may have in comment box provided below to help us improving our services to you. Thank you again for taking part in our Feedback Form.
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