Suggestion and Complaints Form


Dear Customer: Thanks for choosing Razi centre, according to the centre’s policy of providing high quality products and timely services to the customers, please fill relevant section in this form. Thanks and best regards.

Company Name

Company Contact Department
Company Contact Name
Responsibility

*Your Name



 

*Email Address




 
What would you rate our staff courtesy and respect towards you at our offices?

What would you rate the length of waiting time at our reception centre to deal with your request?

Did you feel that our office staff were able to answer your question adequately?

Were you satisfied with duration of your test and the time  taken to deliver the report to you?

Are reception office opening hours, to your satisfaction?

Did you find Recipient staff technical knowledge acceptable?

Where you able to get adequate response from our personnel when contacting our centre with telephone, fax, etc.?

Has the quality and accuracy of the results and reports been to your approval?

Were you satisfied with return of the remaining sample on your request?

Were our offices up to standards you were expecting?

Please send any further comments or suggestions you may have about improving our services to you
Your Comments


   

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